Résumé
LAURA HELLER

31 McFarland Avenue · Toronto M6H 3M9

(416) 657-1855 · LHeller@FramelineProductions.net



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PROFESSIONAL PROFILE
25 years' progressively responsible employment in Information sector. Documented managerial, analytical, communicative and team skills. Demonstrated sensitivity to equity issues. Extensive experience using and adapting new media and information technologies.

 
INFORMATION AND COMMUNICATION TECHNOLOGY
1998-pres. CANADIAN CANCER SOCIETY (CCS) &
NATIONAL CANCER INSTITUTE OF CANADA, TORONTO
Manager, Information Resources and Canadian Health Network Project
  • Project has three components: 
    • Create and maintain national network of cancer information users and providers. 
    • Select and create and content for Cancer Pages at Web site of Canadian Health Network. 
    • Promote Web site to health professionals and general public.

  • Responsible for coordinating and organizing project to tight deadlines. 
  • Demonstrated ability to work effectively as member of multidisciplinary team that includes health promotion consultant; cancer, information and evaluation specialists; communications and marketing professionals, information technologists, Web developers and technical writers. 
    • Team developed all content for Cancer Pages on above site, which are being used extensively by medical and other health professionals throughout Canada.

  • Negotiated terms of contract for project with Health Canada, ensuring compliance with stringent terms of Canadian Cancer Society. 
  • Wrote (and continue to write) all narrative and financial reports related to project.
  • Supervised 2 administrative assistants, 7 consultants (3 research-related) and 2 librarians. 
  • Demonstrated: 
    • Initiative by conceiving and planning entire project. 
    • Independent action by conducting preliminary research, which enabled recommendations to senior management of CCS, who subsequently gave their approval. 
    • Knowledge of database management and Web-driven technologies. 
    • High level of responsibility by managing above project, as well as Information Resource Centre, which provides data on extremely wide range of topics in support of all programs operated by CCS nationwide. Many of these data are highly technical and research-oriented.
1989-pres. SELF-EMPLOYMENT, TORONTO

Information Consultant

  • Demonstrated: 
    • Ability to communicate effectively in wide variety of cultural settings and fora, by serving government and community development agencies in Chile, Mexico and four Caribbean nations.

    • Sensitivity to gender equity and related issues by researching and writing reports on these topics for Law Society of Upper Canada. In so doing, I performed analysis and provided evidence of systemic discrimination by the legal profession against all Employment-Equity designated groups.

    • Ability to provide specialized advice and professional guidance to wide range of organizations including Environment Canada, Toronto District School Board (formerly Toronto Board of Education), Women's College Hospital, YWCA of Canada, CUSO Canada, United Way, Ontario Confederation of University Faculty Associations, Counterpoint Resource Centre, Canadian Centre of Victims of Torture and League for Human Rights of B'nai Brith Canada.

    • Analytical and writing skills by performing needs assessments, devising solutions and drafting reports for above organizations, among others.
Multimedia Specialist
  • Produced, researched, translated and scripted over 20 documentary and community-education videos (digital and analog), films and CDs. Many were closely related to subjects of equity and international development.
1979-89 CROSS CULTURAL COMMUNICATION CENTRE, TORONTO
Resource Centre Coordinator
  • Trained wide variety of professionals in gender, anti-racist and cross-cultural sensitivity. 
  • Provided information management services to community and international development agencies.
1974-pres. VOLUNTARY SERVICE
  • Provided extensive Information and Communication Management services for such organizations as Centre for Spanish Speaking Peoples and Canadian Latin America Resource Centre. Served as member or chair of numerous boards of directors and committees.

 
EDUCATION
MLS, University of Toronto, 1979.
BA, York University, 1973. Major: Social Anthropology.

 
OTHER
Wrote numerous directories, as well as training and bibliographical documents, for community organizations, for example:
  • Instructive manual dealing with issues related to hate crimes. 
  • Facilitator's manual on cultural interpretation.
Wrote many procedure manuals, proposals, reports and evaluations related to above activities. Applied to Canadian International Development Agency for grants, both operational and project-specific.

Fluent in English and Spanish (listen, speak, read, write). Familiar with French.



© Copyright 2002  Laura Heller and A Site To Behold TM


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